Electric Cooperative Member Technology & Services Interest Survey
Thank you for taking a few minutes to share your feedback. Your responses help guide future programs, services, and technology offerings for our members.
Account number:
*
Email
*
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
What type of residence or business do you represent?
Single-family home
Apartment or condominium
Farm or agricultural operation
Small Business
Large Business or industrial
Other
Do you own or rent your residence?
Own
Rent
Not Applicable
What type of primary heating system do you use?
Electric heat pump
Electric resistance heat
Natural gas
Propane
Not sure
Other
How do you most often pay your monthly electric bill?
Automatic draft/ Autopay
Online portal
Mobile App
Pay by phone
Mail-in check
Drive-through (check or card)
Drive-through (cash)
Kiosk or retail location
Were you aware that NGEMC offers a mobile app with a one-button "pay now" feature?
Yes
No
How do you prefer to receive routine updates (billing reminders, outage alerts, maintenance notices)?
Text message (SMS)
Email
Mobile app notification
How interested are you in learning about new energy and home technologies?
Very interested
Somewhat interested
Neutral
Not very interested
Not interested at all
Which technology areas interet you? (Select all that apply)
Smart home devices (thermostats, lighting, security)
Home energy monitoring tools
Electric vehicles (EVs) and charging options
Solar or renewable energy programs
Battery storage systems
Energy-efficient appliances
None of the above
Other
Which of the following technologies do you currently use? (select all that apply)
Smart thermostat
Smart plugs or outlets
Home energy monitor
Solar panels
EV charger
Security system
None
Other
Which programs or services would you be interested in? (Select all that apply)
Home energy audits
Smart home installation assistance
Community solar programs
Battery storage programs
Time-of-use or flexible rate options
Generator installation services
None of the above
If available, how likely would you be to participate in these programs?
Very likely
Somewhat likely
Not sure
Unlikely
What role would you like the cooperative to play in energy technologies? (Select all that apply)
Provide information and education
Offer rebates or incentives
Provide installation assistance
Offer financing or on-bill payment options
Offer subscription-based programs
No involvement preferred
What upfront investment would you consider for a technology that reduces your electric bill?
$0-$500
$500-$1500
$1500-$5000
More than $5000
Would not consider
What level of monthly bill savings would motivate you to adopt a new technology?
Under $10
$10-$25
$25-$50
Over $50
Savings would not influence my decision
What barriers prevent you from adopting new energy technologies? (Select all that apply)
Upfront cost
Lack of information
Installation concerns
Maintenance concerns
Uncertainty about benefits
Not interested
Other
How interested would you be in on-bill financing for energy upgrades?
Very interested
Somewhat interested
Not interested
Not sure
Would you be willing to participate in a pilot or test program?
Yes
Maybe
No
Do you currently own or plan to purchase an electric vehicle?
Currently own
Plan to purchase within 2 years
Plan to purchase within 5 years
Considering but unsure
No plans
If you own or plan to own an EV, where would you expect to charge most often?
At home
At work
Public charging stations
Combination of locations
Not applicable
How would you prefer to receive information about new programs and technologies?
Email
Text message
Mail
Social media
Cooperative website
Georgia Magazine insert
Mobile app
How often would you like to receive updates?
Monthly
Quarterly
Only when new programs launch
Do not wish to receive updates
How satisfied are you with the cooperative's services and communication?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
What services, programs, or technologies would you most like your cooperative to offer in the future?
Any additional comments or suggestions?
Submit
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